Vonage's SoftPhone® is a full-featured phone application that allows you to make and receive calls, plus check voicemail from your computer—PC or Mac. Softphones allow users to mirror their desk phone by pairing it to a mobile device. The following can be successfully used with the Cytracom system.
Vernon Keenan March 15th, 2017 One of the very best features of is having multiple devices attached to one person’s account. Multi-device capability using a softphone gives Telnexus users the ability to extend their business telephone presence to their smartphone, desktop computers and laptops in remote locations. Part of the magic that makes this all happen is the fact we are sending your voice signals over the Internet, also known as VoIP (Voice over Internet Protocol). Internet Speed Matters How does it all work?
First of all, you need a good Internet connection. Telnexus goes the extra mile to make sure you have nearly perfect Internet connectivity in the office because a good Internet connection is a vital ingredient in making zero-defect VoIP calls. Unfortunately, we lose that control when you’re on the road or at another location using Wi-Fi. LTE 4G wireless connections gives the best VoIP results with mobile Internet on your phone.
At home, a Cable modem or fast DSL is a minimum requirement. If you are using VoIP from home a lot, we recommend installing a to make sure your voice packets always get the priority they deserve. You Need A VoIP Softphone App The software that makes a desktop computer or mobile device into a VoIP telephone is called a softphone. Any Android or iPhone mobile device and any PC or Mac can have a VoIP softphone installed as an app. Using the softphone app enables you to make and receive business calls on your smartphone, just like if you were sitting in your office.
Now, not only do you have two phone lines on one device, but you can keep your personal Caller ID private by making your business calls with your softphone, which uses your business Caller ID. To get access to this exciting feature of your Telnexus subscription, you will need to select, download and setup a VoIP softphone app.
The Two Best Smartphone Apps Watch out, picking a VoIP Softphone app can be a confusing choice! If you browse the Apple App Store or the Google Play Store for VoIP softphone apps you’ll find hundreds of listings. At Telnexus, we present two of the best VoIP softphone software makers for your consideration, and, because these software products share these important features. Work well with any standards-based VoIP service provider like Telnexus. Supports high-def voice codecs.
Has a refined, and easy-to-use interface. Does not drain your battery when used on a smartphone. Has a consistent look and feel across a whole line of products supporting Windows, MacOS, Android and iOS Zoiper – Clean, Cheap and Simple is the quick and easy choice because it has the simplest interface, the quickest startup time, and has free products for all the major platforms. Bria – Refined, Expensive and Better Battery has no free version for iOS or Windows. Costs range from $7.99 for the iPhone app to $49.99 for the Mac or Windows desktop client. For high-volume business users, and especially those who want to be able to answer incoming calls, Telnexus recommends the Bria softphone over Zoiper.
Not everybody needs the advanced features of Bria, however. That’s why we picked Zoiper as the best free app out there. Download Your Smartphone App Here To set up you softphone you will need softphone Device Credentials from Telnexus. Please email us at and we’ll send you your credentials right away. Counterpath Bria for iPhone – $7.99 –. Counterpath Bria for Android – $7.99 –.
Counterpath Bria for Mac or Windows – $49.99 –. Zoiper Softphone for iPhone – Free –. Zoiper Lite Softphone for Android – Free –. Zoiper Community Edition for Mac – Free –. Zoiper Community Edition for Windows – Free –.
In today’s computer-driven age, many businesses choose to do away with conventional phones altogether and instead use software for their audio communication needs. What is a Softphone? The softphone is a software application that uses a VoIP service provider to make audio and video calls over the internet. With several softphone software providers on the market today, it can be difficult to choose the perfect one for your business. To help you find the right solution, we’ve compiled a list of the Best Softphone Apps for Business. Read on to find the perfect fit for you. Benefits for Your BusinessWhile softphone software offers many of the same features as a traditional phone, it also has several benefits that make it a better choice for some businesses.
Those benefits include:. Affordability - One of the biggest benefits of softphone software is cost. The technology can often be accessed at a fraction of the cost of traditional phones. One number forever - Instead of changing phone numbers every time an employee moves, softphones stay with the user. Free long distance calls - Traditional phones still come with long-distance charges. Softphone software eliminate this cost, saving businesses money.
Quick installation - Softphones feature plug-and-play functionality, allowing employees to access phone services using software installed on a PC and a headset plugged into a USB port. Best Softphone Software of 2018 Supplier Price Best Features Editor's Rating $35 - $55. 1-Step Configuration. CRM Integration. Instant Messaging ★★★★★ $49. Easy-to-Use Interface. Carrier-Grade Calls.
Instant Messaging ★★★★★ $33 - $36. Military-Grade Security. Fax Integration. CRM Integration ★★★★★ $16 - $55. HD Voice Quality. Web Meetings.
CRM Integration ★★★★ free with Virtual Office. 1-Click, 3-Way Calling. Outlook Integration.
Call Forwarding ★★★★★. Editor's Rating: ★ ★ ★ ★ ★ First on our list is the iSoftphone application, available in iPhone, iPad, ClassicOS X, and ProOS versions. Each version comes complete with a VoIP audio and video call platform, CRM management tools, and an intuitive user interface.
Features The iSoftphone is not only easy to set up and use — it also comes equipped with a host of features, including:. CRM platform integration. Video and audio calls. Call recording.
Instant messaging. Presence status indicators Price: $35 - $55 2. Counterpath Bria Softphone. Editor's Rating: ★ ★ ★ ★ ★ The Counterpath Bria softphone app brings carrier-grade call performance to Windows, Mac, iOS, and Android devices. Specifically designed for businesses, its powerful and user friendly platform can be customized with several add-ons — including contact management and screen-share — to enhance its performance. Features As an enterprise-grade application, the Counterpath Bria softphone comes equipped with a wide range of powerful features, including:.
Advanced configuration and interoperability tools. Carrier-grade call performance. Instant messaging and presence features. Voice and video calling Price: $49 3. Editor's Rating: ★ ★ ★ ★ ★ The ZoiPer VoIP softphone application is available in two versions, ZoiPer Classic and ZoiPer 3, each compatible with Windows, Mac, and iOS/Android devices.
Distinguished by superior, military-grade security encryption and accessibility to unified communications functions, ZoiPer’s softphone applications are excellent for web-based business communications. Features Features standard on the ZoiPer applications include:. Military-grade security encryption. Audio and video calling. Fax integration.
Call recording. Instant messaging. CRM integration Price: $33 - $36 4. Editor's Rating: ★ ★ ★ ★ ★ RingCentral is a desktop-based softphone provider compatible with both Windows and Mac devices. RingCentral is offered in four application levels — Entry, Standard, Premium, and Enterprise — each with different VoIP features included to meet the needs of the user. Features RingCentral’s features vary in each of its four versions; however, standard features include:. HD voice quality.
Web meeting support. Integration with Outlook and other CRM apps.
Presence Price: $16 - $55 5. 8x8 Virtual Office. Editor's Rating: ★ ★ ★ ★ ★ With purchase of Virtual Office or Virtual Office Pro software, users are given access to 8x8 Virtual Office, a powerful VoIP softphone application designed for businesses. Compatible with both Windows and Mac devices, the 8x8 Virtual Office can also integrate with social media applications and Outlook. Features Aside from its easy integration perks, 8x8 Virtual Office comes with a host of other onboard features, including:.
One-click, 3-way calling. Voicemail and call forwarding. Caller information. Outlook integration RequirementsFor best results, businesses should have reliable, fast internet connectivity in the office. While many softphone clients are designed for PCs, some are available for Mac as well, including 3CXPhone. Many softphone providers also provide services for iOS and Android devices, including smartphones and tablets.
Our Verdict Businesses of all sizes are making the move to softphone software as they realize the considerable cost savings available through the technology. Bosch turned to CounterPath as a solution for its 30,000 employees, choosing a softphone plan that offered voice and video calling, messing, and presence. The technology is especially beneficial to small businesses like Peck & Tuneski in Connecticut.
The law firm upgraded to Cisco’s softphone solution and reduced administrative expenses while increasing productivity. Whether small or large, the business benefits of the best softphone software on the market make it a popular choice for businesses in all industries, of all sizes. As businesses set up new phone systems or upgrade existing ones, softphones are increasingly becoming the best choice for affordability and range of features.